Privacy Policy

1. Data Controller

The person responsible for the processing of personal data collected through this website is MASIA CAL PO, SL, with domicile in Collbató (Barcelona), and contact e-mail address info@masiacalpo.com.

This policy applies to data collected through the website of Masia Cal Po, including contact forms, information requests, email communications and any other means enabled on the web to interact with the user.

2. Purpose of data processing

In Masia Cal Po we treat the information provided by users for the following purposes:

• Respond to inquiries, requests for information or requests made through forms or e-mail.
• Manage reservations, stays, pre- and post-visit communications and any lodging-related formalities.
• Respond to requests related to availability, services, activities, accommodation conditions or events.
• Send communications related to the consultation made or the provision of the requested service.
• To improve the navigation, security and technical functioning of the website.
• To comply with the legal obligations applicable to the owner of the website.

The data requested will be adequate, relevant and limited to what is necessary in relation to the purposes indicated in each case.

3. Legal basis legitimizing the processing

The legal basis for processing your data will depend on the reason you provide it to us:

• Enforcement of pre-contractual or contractual measures, when you request information for a reservation or contract a stay or service.
• Consent of the person concerned, When you voluntarily write to us, fill out forms or accept the use of certain cookies.
• Compliance with legal obligations, when the processing is necessary to meet regulatory, administrative, fiscal or security requirements.
• Legitimate interest, We may use your personal information for certain purposes related to website security, fraud prevention or improving the user experience.

4. Categories of data we may process

Depending on your use of the website or the service requested, we may process the following categories of data:

• Identification data, such as name and surname.
• Contact information, such as e-mail and telephone number.
• Data associated with reservations or stay requests.
• Data included in the message or inquiry you send us.
• Technical navigation data, such as IP address, browser type, language, device or pages visited.

In no case should the user send excessive or unnecessary information for the specific purpose of the form or communication.

5. Origin of the data

In general, the personal data processed by Masia Cal Po come directly from the person concerned, when you fill out a form, make an inquiry, send an email or contact by any means available on the web.

In some cases, data may also be derived from the use of the website, for example through technical cookies, server logs or tools necessary for the proper functioning of the portal.

6. Data Retention

Personal data will be kept for the time strictly necessary to fulfill the purpose for which they were collected and, thereafter, for the periods required by the applicable regulations.

• The contact and inquiry data will be kept while the request is being processed and for the time necessary to attend to possible responsibilities derived.
• Data related to reservations or stays may be retained for as long as there is a contractual relationship and for the legally required periods.
• Data processed on the basis of consent will be retained as long as such consent is not revoked.
• Certain technical data may be retained for security, system maintenance or regulatory compliance purposes.

7. Recipients and data transfers

In general, Masia Cal Po will not transfer your personal data to third parties, except when required by law or when strictly necessary for the proper provision of the service.

However, certain suppliers may have access to personal data in their capacity as data processors, such as hosting, email, web maintenance, security, analytics or form management providers. In these cases, access will be provided with appropriate safeguards and under contract in accordance with current regulations.

If third parties are involved in the management of reservations, payments, communications or complementary services, they shall act under their own policies or within the corresponding legal framework, as the case may be.

8. International Transfers

In the event that some of the technology providers used by the website are located outside the European Economic Area or provide services involving international data transfers, such transfers will be made only when there are adequate safeguards in accordance with the General Data Protection Regulation.

Such guarantees may include European Commission adequacy decisions, standard contractual clauses or equivalent legally valid mechanisms.

9. Rights of users

Any person has the right to obtain confirmation as to whether Masia Cal Po is processing personal data concerning him/her.

In particular, you may exercise the following rights:

• Right of access, to know what information we are processing about you.
• Right of rectification, to request the correction of inaccurate or incomplete data.
• Right to suppression, to request the deletion of your data when they are no longer needed.
• Right of opposition, to object to certain treatments.
• Right of limitation, to request the restriction of treatment in certain cases.
• Right to portability, when legally applicable.
• Right to withdraw consent, at any time, when the treatment is based on it.

10. Information security

Masia Cal Po adopts reasonable technical and organizational measures to protect personal data against loss, alteration, unauthorized access or improper processing.

However, the user must be aware that Internet security measures are not absolutely invulnerable. Therefore, although we work to protect information, we cannot guarantee the total security of communications made through the network.

11. Use of contact forms

When the user fills out a contact form on the web, the data provided are used exclusively to answer the query or request made, manage the possible subsequent contact and maintain communication related to that request.

The sending of forms implies that the user guarantees the authenticity, accuracy and timeliness of the data provided, being responsible for any false or inaccurate statement.

12. Electronic communications

If the user contacts Masia Cal Po by email or through channels enabled on the web, your data will be processed to respond to the communication, resolve doubts, provide requested information or provide continuity to a pre-contractual or contractual relationship.

No unsolicited commercial communications will be sent, unless there is a legal basis that allows it or the user has given his express consent.

13. Cookies and similar technologies

This website may use its own and third-party cookies for technical, analytical, customization or measurement purposes, depending on the specific configuration of the portal and the tools installed at any given time.

Technical cookies are necessary for the basic operation of the website and do not require consent. Non-essential cookies will only be installed when permitted by the user through the corresponding consent management system.

To know in more detail what cookies are used, their duration and how to disable them, we recommend consulting the corresponding Cookies Policy of the site.

14. Links to third party websites

The website of Masia Cal Po may include links to external third party sites. In case of accessing these sites, the user must take into account that each of them has its own privacy policies, being outside Masia Cal Po.

We are not responsible for the privacy practices, content, services or terms of use of external websites linked to from our site.

15. Social Networking

If Masia Cal Po has profiles on social networks or integrates access to these platforms from its website, the data processing carried out through these channels will also be governed by the conditions and policies of each social network.

User interaction with these profiles may involve data processing by the corresponding platform, beyond the direct control of the owner of this website.

16. Data of minors

The services and contents of the website are not specifically directed to minors acting without supervision. In the event that a minor provides personal data, he/she must do so with the authorization of his/her parents or legal representatives when required by the applicable regulations.

17. Obligation to provide data

In certain forms or processes, some fields may be marked as mandatory. Refusal to provide such data may prevent the request from being processed correctly, the reservation from being managed or the requested service from being provided.

The user guarantees that the data provided are true, accurate and up to date, and undertakes to communicate any changes.

18. Privacy Policy Update

Masia Cal Po reserves the right to modify this Privacy Policy to adapt it to legislative, jurisprudential, technical or operational changes of the website.

When relevant changes occur, they will be published on this page so that the user can consult them in advance.

19. Contact

If you have any questions about this Privacy Policy or about the treatment of your personal data, you can contact Masia Cal Po through the following means: